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Q. Can you meet competitor's prices?
1stPerfume.com is able to pass on an immense amount of savings to our customers because of our fantastic purchasing perfume power. Our online customers can enjoy savings up to 90% off the original perfume prices on many of the 14,000 perfumes, colognes and fragrances we carry at a discounted price. Our low price perfume guarantee means that we will match our competitor's prices, as long as the perfume is in stock, the fragrance is exact product offered, and the cologne is NOT a clearance or advertised special.

Q. Are there any sales taxes?
1stPerfume.com is a New York-based perfume company. State law requires us to collect a sales tax of 8.375% on all orders shipped with in New York State. All fragrance orders outside of New York State are exempt from NY sales tax. If you are ordering outside of New York State and sales tax appears on your order, please change the shipping destination on the shopping cart before you complete your perfume order.

Q. Choices of perfume shipping methods?
Some Things You Should Know:
  • Shipping Cost is non-refundable for unclaimed, undeliverable, or returned packages, unless it is our error.
  • Signature Requirements may be necessary for perfume delivery.
  • Mistakes made by the customer by providing an incorrect shipping address will result in an extra charge by the Shipping Carriers for which the customer will be responsible.

Additional Charges For Address Corrections

Ground Residential

$10.00

UPS 3 Day Select

$15.00

UPS 2 Day Air

$15.00

UPS Next Day Air

$15.00

Ground Commercial

$10.00

. • UPS is 1stPerfume.com preferred carrier and we recommend that our customers choose UPS when shopping with us. UPS offers more detailed tracking information for your order.
See the map below for UPS ground shipment times
.

 
 
CARRIER CONTACT INFORMATION
United States Postal Service
www.usps.com or (800) 275-8777
UPS
www.ups.com or (800) 742-5877
FedEx
www.fedex.com or (800) 463-3339

Any shipping in the US:

 

Shipping Method

Delivery Charge

Expect Package in...

Ground Commercial

Over $100 Free/Below $6.95 Flat

2 ~ 5 business days

UPS 3 Day Select

$11.95 + $2.00 per add'l item

1 ~ 3 business days

UPS 2 Day Air

$18.95 + $2.00 per add'l item

1 ~ 2 business days

UPS Next Day Air

$36.95 + $3.00 per add'l item

1 business day

Ground Residential

Over $100 Free/Below $6.95 Flat

2 ~ 5 business days

 
Q. How do I order perfume?
To order perfume online, select your perfume you wish to purchase, type desired quantity, click on "Add to cart" at the bottom of the page, click on "Check Out" choose your shipping method while providing your billing and shipping information continue to check out. An order confirmation will be given to you after you submitting your order, we recommend you print this page for your records. Please note that your billing address MUST be exactly the same as it appears on your credit card statement. Orders without valid address verification may be delayed for further verification with your credit card company. We reserve the right to cancel any order that does not meet our verification standards.

Q. How can i find an items on the site?
To find an item on our site, you can search by the links above, search using fragrance keywords or perfume name in the search box, select by Brand Name, search by perfume alphabet.

Q. What payment method choices do I have?
We accept Visa, MasterCard, American Express, Discover, JCB and Diners Club. We also accept ,money order, cashiers check and Paypal. Please Make Cashier's Check or Money Orders payable to 1stPerfume and mail to:

1stPerfume.com ,
2300 Marcus Ave Suite C
New Hyde Park, NY 11042 USA

PayPal is also another form of electronic payment that we recommend which uses your email address to securely and conveniently send and receive payments online. You must have a prior PayPal account to use this method of payment, if you're not an existing member you can set up an account with PayPal by visiting www.paypal.com.

All PayPal payments can be made directly to: info@1stperfume.com.

Please allow 24-48 hours to process your perfume order.

Please feel free to email us if you have further questions.

Order by Fax
If you prefer to order via Fax or mail, please fill out our online order form, print it, and fax it to us at (212) 628-8084 or mail your payment to the above address.

 
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FAX Order Form
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Q. Do you gift wrap?
Gift wrapping is available occasionally for an additional $2.95 per item.

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