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Ordering & Shipping

  • Online Orders

  • It is important to 1stPerfume.com that you have the best shopping experience, one that is both enjoyable and easy. Any and all personal information given to 1stperfume.com including credit card numbers, names, and addresses, will be secured so that it cannot be read as your information travels over the Internet. Most important than anything else, 1stperfume.com respects the privacy of your information submitted to us and only used when necessary to contact you regarding your order. We understand the rising concern with fraudulent activities, and any fraudulent orders and credit card fraud is considered mail fraud. Mail fraud is deemed a federal crime prosecutable by the United States Postal Service.
  • Order by Fax

  • If you prefer to order via Fax, please fill out our online order form, print it, and fax it to us at (212) 628-8084.
  • Credit Cards Accepted

  • 1stperfume.com accepts Visa, MasterCard, American Express, and Discover.
  • Sending a Check or Money Order

  • 1stperfume.com accepts payments through cashier's check or money order. Add your items in the check out page fill the shipping information print the check out page and mail your order to us the at address below. When your payment is received please allow 24-48 hours before your order is shipped.

    Make Cashier's Check or Money Orders payable to 1stperfume.com and mail to the following address:

    1stperfume.com
    2300 Marcus Ave Suite C
    New Hyde Park, NY 11042 USA

    *NOTE: Paying by personal check usually delays your order about 7 to 10 days and we CANNOT guarantee that the merchandise you have ordered will still be in stock. 1stperfume.com must wait until we receive clearance from your financial institution before any merchandise can be shipped.
  • International Orders

  • Your order may be subject to duties and taxes, which are levied once a package reaches its country. 1stperfume has no control over these charges and cannot predict the costs. Customs policies vary between countries. You should contact your local customs office for more information.
  • Tax

  • 1stperfume.com is a New York-based company. State law requires us to collect a sales tax of 8.375% on all orders shipped inside New York. All orders outside of New York State are exempt from NYS sales tax. If you are ordering outside of New York and sales tax appears on your order, please change the shipping destination on the shopping cart before you complete your order.
  • Some Things You Should Know

  • Shipping Cost is non-refundable for unclaimed, undeliverable or returned packages, unless it is our error.

    Signature Requirements may be necessary for delivery.

    Address Corrections made by our carriers will result in extra charges.

    Saturday Delivery (where available) requires additional $10.00 to Next Day Air Shipping Rate.

    CARRIER CONTACT INFORMATION
    United States Postal Service
    www.usps.com or (800) 275-8777
    UPS
    www.ups.com or (800) 742-5877
    FedEx
    www.fedex.com or (800) 463-3339
  • WholeSale Division

  • For our Wholesale Division please email overstockperfume@gmail.com
  • Special Orders

  • Often, we carry special items that may not be listed on our website. Please let us know if you are looking for a special item by filling out our fragrance request form.
  • Delivery Time

  • 99% of all orders are shipped the same business day. Please allow 1-2 business days for exceptions such as items that may not be located by our shipping department.

    For Order Status 1stperfume-orderstatus and other inquiries please email us at info@1stperfume.com and we will reply promptly!

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